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Customer Service

HOW MAY WE HELP YOU TODAY?

Please feel free to contact us for any and all questions or comments you have regarding the site and/or our products. For convenience, we offer four different methods of reaching Colman & Company:

Call us Today!

1.800.891.1094
Monday- Thursday from 9am - 6pm / Friday 8am - 5pm EST

Fax us

813.489.5079
anytime of the day or night

Write to us:

If you feel a letter would better suit your means of correspondence, our address is:
Colman & Company
5409 South West Shore Blvd.
Tampa, FL 33611

Send us an email:

If email is your preferred method of communication, reach out to customerservice@colmanandcompany.com

Return Policy

At Colman & Company, Inc. all sales are final. No returns or exchanges are accepted. We strive to keep our cost low and we ask that customers be extra certain of what they wish to order. All of the products are assembled and may vary slightly from the photographs featured on our website.

Defective Returns / Product Errors

Colman & Company, Inc. acknowledges that sometimes things happen or mistakes are made. Every item that we ship is visually inspected before it is placed in the shipping box. However, if your purchase has major defects or errors right out of the box, please email your comments with the confirmation number located on the receipt, to customerservice@colmanandcompany.com within 10 DAYS of the invoice date for possible exchange. Customer service will then issue a “return authorization number-RA#". This number must be on the outside on the returned box. We will only accept defective or error returns that still have all the original packaging, including outer packaging and inserts.